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V-Sol >> Home >> Policies >> Privacy Policy

Privacy Policy

At V-SOL Limited, we are committed to protecting the privacy of our web visitors and customers.

The purpose of this privacy policy is to describe the types of information that we collect from you when you visit our site, and explain how we use this information.

Any information that you choose to provide us with about yourself will be held on a secure computer in strict accordance with the Principles of the Data Protection Act (DPA) 1998 (UK). Orbit Partnership Limited, our Internet Services Company, is registered under the DPA (Registration No: X4370075).

Your personal information:

We collect your personal information in several ways, for instance on the enquiry forms or if you enter a competition.

This information will include your name, email address and postal address plus other relevant facts about you.

The more information you can give us about yourself, the better we can provide you with the products and services that you need and want.

However, we only collect this information from you if you choose to provide it to us and we do not hold your information for longer than is necessary.

We use this information:

  1. To help us to personalise the V-SOL site to your own preferences.
  2. To help make your experience more enjoyable.
  3. To help us develop and source the products and services you seek.
  4. To recommend and give you relevant information about our products and services.
  5. To help us answer your questions about the site, our content, services or products.
  6. To conduct market research.
  7. To email you from time to time about promotions or products and services which we think may be of interest to you.
  8. To manage competitions and notify winners.

You can tell us by email at any time if you don't want to receive any more communications from us.

If you have allowed us to use your personal information for the purposes above, we may have to disclose this information to any company or organisation to which we pass the responsibility to handle email or other direct marketing communications. Should this happen, we ensure that any third party companies who handle your information are registered with and comply with the Data Protection Act.

Due to the global structure of the Internet, there is a possibility that information provided by you may be transferred outside the UK. As specified by the DPA, V-SOL Limited undertakes to stop the transfer of personal data to any country or territory outside the European Economic Area (EEA) unless the country in question ensures an adequate level of protection for the rights and freedoms of data subjects.

Other information collected from you during your visit to our site:

Whenever you browse the V-SOL website, read pages, or download information, our computers automatically record certain information about your visit from the computer you use to access our site.

This information does not identify you personally. It just tells us how many visitors come to our site and the types of computers they use. With this information, we can improve our site for all our visitors and make it more useful to you.

The information includes the following:

  1. The date and time you access our site.
  2. How many and which pages you visit during a 'session' on our site and how long you were on the site.
  3. Your internet domain name (this might be your internet service provider such as or your school, place of work etc) and the 'IP' address (this is a number assigned to your computer whenever you are surfing the web) which allows you to access our website.
  4. The internet browser you use (eg Microsoft Explorer or Netscape) and your computer's operating system (eg Windows 98). The site you were on before you linked to (eg Yahoo if you found us from a search engine).

E-mail addresses

We personally read all emails sent to us and we undertake to respond with 24 hours of receipt. Your email address is kept securely and is only used to answer your request.

More questions about privacy?

Please contact if you have any questions or concerns about how we protect your personal information and ensure your privacy.

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